Telecom

Application Support and Maintenance

The standard application support and maintenance services for telecom companies demand high investments. Thus, the telecom service providers are dealing with the challenge of reducing the expenditure for application support and maintenance. Futurism employs a value-driven approach, which incorporates ITIL and lean principles to eliminate performance bottlenecks. Also, we help reduce the complexities of the service by using various tools, and proven practices.

Application Modernization Services

Futurism’s application modernization services are aimed to help telecom service providers to transform their customer engagement experiences. We do so by modernizing their legacy applications, leading their cloud migration, and creating a seamless data flow across the organization. Our specific services include:

• Portfolio Discovery Exercise: Our experts analyze and map between business functions, internal and external interfaces, applications, and infrastructure.

• Portfolio Simplification: We can suggest which current applications need replacement, retirement, revision, and rebuilding.

• Cloud Strategy Development: We can help you define your cloud strategy, and the options for infrastructure development.

• Cloud Infrastructure Platform Development: We can help build cloud- based platforms that enable application development. This helps organizations meet the rising customer demands with low investments.

Big Data and Analytics

Futurism’s Cogent WebApps enable telecom service providers to make better operational decisions in the areas of campaign management, customer management, inventory management, supply chain management, and more. Our advanced analytics platform enables telecom operations to make informed business decisions. They can employ it for analyzing and managing:

• Customer Experiences

• Inventory

• Client Relationships

• Consumption and Distribution patterns

Business Consulting

The telecom companies are addressing challenges brought by emerging networking technologies, cloudification, and industry consolidation. These companies understand the importance of aligning their business processes, operations, and strategies for a better market position. Futurism's consultants partner with telecom companies to create operational, and strategic solutions that help them increase their enterprise value through the following services:

• Strategy Development and Implementation

• Customer Profitability

• Sales Force Optimization Through Sales Reports

IT/Infrastructure Services

We provide end-to-end management infrastructure management services including data center management, network and security services, end user computing, systems integration, and more. We leverage our in-depth domain expertise, technology, and business knowledge to deliver value-driven services to our telecom clients.

Dedicated and Cloud Hosting

Futurism Technologies helps telecom service providers incorporate cloud transformation effortlessly. Our dedicated cloud hosting services allows these businesses to focus on their core businesses instead of spending time in managing servers, and IT assets. Our service delivery and management adheres to ITIL service delivery guidelines, and ISO specifications. We provide value-added services such as:

• Colocation

• Storage

• Managed Backup

• Managed Security

• Managed DB

Digital Marketing

We help telecom service providers to exploit various digital platforms to deliver on a core strategy, operate smarter, faster, and improve their customer engagement.

Enterprise Mobility

Telecommunication companies understand that mobility is important to automate their business processes. At Futurism, we consider mobility as a catalyst of improved efficiency and management. We provide a vast range of services and solutions that are technologically advanced and affordable for telecom companies.

Customer Experience Management

We help telecommunication clients by designing effective customer experience management strategies. We employ our proprietary Cogent WebApps platform to deliver insights and strategies on increasing customer engagement in the current business, while ensuring efficient service delivery, and pricing.