NOC Services

Handling Servers and Network Devices with a Delicate Human Touch

NOC Lifespan SolutionsCommitted To Transform Networking Benchmarks

Being a location from where network monitoring and management is exercised over a computer network, Network Operation Center is the performance Hub for every IT infrastructure. That’s precisely why we nurture your lifeline through key NOC services, which cover a wide range of networks, servers, and databases. We believe that managing and monitoring NOC fall in the realm of predictive and preemptive approach. It cannot be a last-minute, ad-hoc reaction to serious failure. Following this holistic ideology, NOC services delivered by Futurism Technologies monitor infrastructure health, security, and capacity to ensure maximum network performance. Key to it is our comprehensive monitoring and remediation services for servers, networks, applications, databases, and workstations which efficiently oversee a wide range of technology. Consequently, we have been consistently able to deliver improved, more consistent and proactive service at a reduced cost.

ServicesTailored as per your needs

NOC Support
NOC Design

NOC Support

We offer customized NOC support services at one of three technical support levels: Notification, Tier 1, Advanced (Tier 2 and 3). The goal is to ensure that all your operational services needs are fully taken care of. Our NOC support services include:

Event Monitoring and Management
Incident Management
Problem Management
Change Management
Performance Management
On-Demand NOC Support
Integration Services
Advanced Runbook Services
Provisioning Support

NOC Design

Capitalizing on the experience of successfully building NOC operations with the best reputation across all business domains, we provide consulting for designing and building new NOCs as well as improving the efficiency of existing NOC. Our NOC design team defines the appropriate workflow to ensure that you have good operational visibility with detailed reports and metrics to run the NOC effectively and efficiently. Our NOC Design services include:

Requirements examination for greenfield NOC deployments
Evaluation of current NOC operations
Buildout and optimization services
Quality Control and Quality Assurance processes
Implementation of Continual Service Improvement

The ImpactIncreased efficiency with reduced operational expenditure

Enhanced bottom-line profitability due to 24×7 services

Better insights into your network’s health with thousands of metrics from your devices: CPU utilization, bandwidth, temperature and much more

Superior customer satisfaction ensured by remote immediate proactive first response and triaging – 24/7/365

Our Value PropositionMore than Network Infrastructure Monitoring

End-To-End Management

We provide complete, proactive monitoring and management of your network including change management, fault and incident management, problem management, performance management and management of third-party links

Proactive Triaging

To minimize the need for an organization’s resources to be engaged for minor, non-disruptive instances, Futurism’s team of NOC professionals will pre-emptively assess alarms and alerts for severity

ITSM Trouble Ticketing System

For quicker resolving of issues, we facilitate easy ticket creation, escalation, and resolution in support of incident management

Advanced Techniques to Block Rogue Devices and IPs

We vigorously scan every new device that tries to enter through SNMP protocol and open ports, and thus securing networks by monitoring any suspicious activity

Detailed Reporting

We provide real-time insights into your network’s performance and hardware health to identify the number of failing devices and poor performing elements that need immediate attention

Operational Runbook

You will get an operational runbook that comprises detailed documentation from new customer turn-up procedures to topology diagrams

How Strategic Automation Resulted In A 30% Reduction in Scripting and Maintenance Cost

QUALITY ASSURANCE

BFSI

How Strategic Automation Resulted In A 30% Reduction in Scripting and Maintenance Cost

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