Online Reputation Management

For making your customer to trust you

Enhancing Your Worth in The Eyes of Customers

Today, brand isn’t about what you say about it. Now the brand is what people have to say about it. People aren’t interested in the salsy communication that come from the marketing collaterals of the brand. They are interested in the real-life experiences of the actual users of the product. It’s been substantiated by the fact that 80% of today’s customers are influenced by reviews and information they find online. Clearly, a slew of negative and slanderous comments showing up on page one for your company name search can do irreparable damage to your company’s reputation and thereby sales.

 

Services Putting you ahead with the ever-evolving solutions

Current Status Analysis

    To measure the public sentiment of your brand, we begin by monitoring the online conversations about you. Through ongoing analysis and study of your brand across the total scale of online media, we fetch real-time information about it. This comprises blogs, social networking, forums, micro blogs, news, etc. Our offerings include:

  • Setting up Google and Yahoo Alerts to recognize the use of your brands in the news

  • Constant monitoring of websites that are linking to your company URL or where they are mentioned online.

  • Monitor information about any of your company's product or service names

  • Use of sites such as Feedster, BlogPulse, and Technorati to monitor your brand in blogs

  • Customized RSS feeds for brand tracking

  • Tracking all names including brand names and key employee names

  • Monitor industry-related sites

Online Review Management

    As 88% of consumers trust online reviews as much as a personal recommendation, ignoring the detrimental power of negative reviews is not a wise move. With a sturdy online review process, which goes through competitive intelligence and split-testing of messaging for maximum conversion rate, we remove negative reviews, increase star ratings and grades, and mitigate negative customer feedback. Our offerings include:

  • Monitor Online Reviews

  • Catch Negative Reviews before They're Posted

  • Yelp Review Management

  • Google Reviews Management

  • Improve Trustpilot Reviews

  • Facebook Reviews Management

  • Negative Review Root Cause Analysis

  • Easy Input with API Integration

  • Reviewer De-Duplication

Online Reputation Building

    In the volatile online world that demands thousands of dollars to get traffic and drive sales, a few misguided comments can ruin your years of efforts. To make your potential customers trust your products and services, it’s important that your online presence sends vibes of positively – an outcome of carefully crafted bran building activity. Our offerings include:

  • Wikipedia page development

  • Measure and amplify the positive chatter around your brand

  • Google Knowledge Panel development

  • Google My Business development

  • Improved online reviews and ratings

  • SEO Reputation Management

The Impact 20 -30% rise in positive sentiments about the brand

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Competitive edge due to burial of negative remarks

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Real-time brand tracking

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Real-time brand tracking

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Enhanced SEO management

Our Value Proposition Establishing Trust Bridge between you and your customers

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Easy CRM Tools

We use CRM tools in building and managing relationships with you by providing update on daily task.

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Dedicated Project Manager

We provide a dedicated account manager for better coordination

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Performance Tracking

We submit daily, weekly & monthly updates to track progress of your website and what is planned for coming months.

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Contingency Approach

We assure a quick action plan to combat a crisis situation involving negative conversations about your brand on social networks.



Let's Talk About Your Needs

Make your business more successful with latest tips and updates for technologies

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